Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-falcon-heights-texas.primarycareaid.com (hereafter referred to as “Home Care Falcon Heights Texas,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users in compliance with numerous privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://home-care-falcon-heights-texas.primarycareaid.com
  • Any mobile applications or services provided by us
  • All interactive features and services within our platform
  • Links to third-party websites or services found on our site (please note that these external platforms have their own privacy policies, and we are not responsible for their practices)

Processing Activities

This policy describes how we handle your personal data when:

  • You use our applications, access our services, or engage with authorized user accounts.
  • You visit our websites and interact with the content and features.
  • You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account, including usernames, email addresses, and passwords.
  • Payment Information: Data required for processing payments, such as cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Any financial records or transaction history associated with your use of our services.
  • Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and mobile network information.
  • Location Data: Your geographical location data when you use our services that require location services enabled.
  • Feedback: Comments, reviews, or responses provided by you regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when users choose to log in and share their profiles with us.
  • Product Information: Preferences, customization settings, and product interactions that help personalize your user experience.

We gather this data through various means: direct input by you during account creation or service use, automated technologies within our applications, and third-party sources who provide data based on their privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and for analytical purposes. Cookies can be categorized as:

  • Strictly Necessary: Essential for the functioning of our services and website navigation.
  • Preference: Remembering user preferences, such as language settings or content display options.
  • Analytics: Tracking aggregated data to understand user behavior, improve service performance, and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the purpose for data retention is fulfilled, we ensure its secure deletion or anonymization. The specific retention periods vary depending on the type of data and its use within our services.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction:

  • You may have rights to access, correct, erase, restrict processing, port data, object to certain uses, and seek non-discrimination in our handling of your personal information.
  • To exercise these rights or make data-related inquiries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this policy periodically for any updates.

Contact Information

For questions regarding privacy, data management, unsubscribe requests, or other inquiries, please contact us:

  • Email: [email protected]
  • Postal Mail: Home Care Falcon Heights Texas Privacy Team, [Address], [City, State, ZIP Code]